Product & Availability

Are all the products on your website brand new?

Yes, all products we sell are brand new and sourced directly from authorized distributors and manufacturers. 

Do you sell refurbished or used items?

When we offer refurbished items, they will be clearly labeled with condition details.

How do I know if an item is in stock?

Our website updates inventory in real-time. If an item is out of stock, it will be marked as such, and you may have the option to sign up for restock notifications.

Can I pre-order items that are out of stock?

Yes, in some cases, we allow pre-orders for high-demand products. Contact our support team for more details.

Do your products come with a manufacturer’s warranty?

Yes! All products include the manufacturer’s warranty. The length and coverage depend on the brand and product type.

Pricing & Payments

Do you price match with other retailers?

We strive to offer competitive pricing. If you find a lower price from an authorized retailer, contact us, and we’ll see if we can match it.

Are there discounts for bulk orders?

Yes! We offer volume discounts for businesses and resellers. Reach out to us for a custom quote.

What payment methods do you accept? 

We accept all major credit cards, PayPal, and business purchase orders for approved customers.

Can I finance my purchase or use installment payments?

Financing options are available at checkout

Orders & Shipping

How long does it take to process my order?

Most orders are processed the same day. Shipping times vary depending on your location and the selected shipping method.

Do you offer express or next-day shipping?

Yes, we offer expedited shipping options at checkout. Costs vary based on your location and the product’s weight.

Do you ship internationally?

Currently, we only ship within the U.S. If you're outside the U.S., contact us to check if we can accommodate your order.

How do I track my order?

Once your order ships, we’ll send you a tracking number via email so you can monitor its progress.

What should I do if my order hasn’t arrived?

Check your tracking information first. If your package is delayed or lost, contact our support team for assistance.

Returns & Warranty Claims

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unopened and in its original packaging. Some returns may be subject to a restocking fee.

How do I start a return?

Contact our support team with your order details. We’ll provide instructions on returning your item. 

Do I have to pay for return shipping?

If the return is due to a defective or incorrect item, we cover return shipping. Otherwise, the customer is responsible for return shipping costs.

My product is defective. How do I claim the warranty? 

If your product is faulty, we can help facilitate a warranty claim with the manufacturer. Contact us with your order details for assistance. 

Customer Support & Policies

How can I contact customer support?

You can email us at support@singhtechnologies.co or call us at 949.208.9490 during business hours.

What are your customer support hours?

Our team is available Monday–Friday, 9 AM – 5 PM PST.

Can I visit a physical store to pick up my order?

We currently operate online only and do not have a retail storefront for in-person pickups.

Do you offer installation or setup services for products?

No, we do not provide installation services, but we can guide you on how to contact the manufacturer for technical support.

Can I change or cancel my order after placing it?

Orders can only be modified or canceled before they are shipped. Contact us immediately if you need to make changes.

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